> Standard Delivery (3-5 days)

All orders are eligible for standard delivery. Standard UK delivery charge is £4.99.

Free UK delivery on orders of £100.00

Please Note: unfortunately we can not guarantee next-day delivery to Northern Ireland, Republic of Ireland, Scottish Highlands, and the Channel Islands. Please contact us for more information regarding delivery to these places.

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In the event of adverse weather conditions there may be some delays to the delivery of your order.

Some large and bulky items are shipped via a palletised delivery and can take slightly longer. Items may take longer and we will notify you if this is the case with your order.

Our delivery service is available for all addresses within Mainland UK. Please be aware delivery service/charges may differ for Northern Ireland, Scottish Highlands, Channel Islands and the Republic of Ireland.

Please note that working days exclude Saturdays, Sundays and Bank Holidays.

As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses. Orders to one address may be delivered in one or more deliveries. Any delivery timescales are indicative only. We use a number of courier and delivery companies including Royal Mail, UPS, DHL and City Link as well as others. For security reasons all parcels must be signed for on receipt. If you will not be at home during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel.

If you would like any additional information about deliveries to the UK, Scottish Highlands and Channel Islands or any information about International deliveries please contact our customer services team on 0800 170 7012

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> Returns Information

To request a return, please contact our customer service team via e-mail, live chat or telephone.

In order to proceed with your return request, it is necessary to provide your order number along with either the surname or the email address and postcode of the order recipient.

Live Chat (located in the bottom right of our website)

Email: customerservice@itpartsmaster.co.uk

Phone: 0800 170 7012